support
we're here to help. most answers are a tap away.
quick help
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can't sign in?
Try "sign in with email" if Apple sign-in isn't working on your device.
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invite code not working?
Codes expire after 48 hours. Ask the family owner to generate a new one in Settings.
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no reminders?
Check Settings > Notifications > Two & One on your phone. Toggle the reminder off and back on.
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entry not showing?
Make sure you tapped "save today." If locked, entries are hidden from the family feed.
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Tip: The in-app FAQ covers everything from family setup to managed profiles. Open the app, go to Settings, and tap "help & faq" for detailed answers.
common questions
What is Two & One?
A daily reflection app for families. Each day, you write down two good things and one bad thing. It's a simple practice that helps families stay connected and have real conversations.
Is it free?
The core journaling experience is free for individual use. To unlock family features (inviting members, shared feed, managed profiles), you can upgrade to the Family Plan for $19.99/year.
My child can't use Sign in with Apple
Screen Time and parental controls can block Sign in with Apple on a child's device. Tap "or sign in with email" below the Apple button to create an account with an email and password instead.
How do I add my family?
After upgrading to the Family Plan, go to Settings to find your invite code. Share it with family members via text or email. When they enter the code, you'll see their request on the Family Feed and can approve them.
What's the difference between "family view" and "solo view"?
When approving a member, you choose their access level. Family view members can see the shared family feed and log entries for managed profiles. Solo view members can journal privately but can't see the feed. The family owner can change this anytime in Settings.
What's a managed profile?
A managed profile is for someone who doesn't have their own device, like a young child. A parent creates it with a name and emoji, then logs entries on their behalf by switching profiles on the main screen.
Is my data private?
Yes. Your data is stored securely and only accessible to your family members. We don't sell data, display ads, or share information with third parties. You can lock any entry to keep it visible only to you. Read our full
privacy policy for details.
Can I delete my account?
Yes. Go to Settings, scroll to the bottom, and tap "delete account and all data." This permanently removes everything and cannot be undone.